The rooms were a good size and the gardens beautifully kept an and overall devote was very nice.

Lovely staff! Barbara who checked us in was so friendly and helpful. Daily breakfast was excellent and it was amazing to have it whenever we needed it - which was pretty early both days for us! Wish we had more time to spend on the grounds, the hotel was beautiful and so peaceful.

Everyone with whom we interacted was wonderful. We loved having a delicious dinner and cocktail with beautiful service by Maggie (not completely sure about name) on the night we arrived - we were tired from our trek! We also loved being able to arrange a trip to the glacier with the wonderful woman at the front desk that evening whose name I have forgotten. Everyone treated us so kindly - truly the most important quality of any lodging. We also really appreciated the laundry service. And the Ibis and Lapwing birds on the lawn. Your hotel is a beautiful establishment with exceptionally caring employees. Thank you!

The staff were so friendly and helpful and the hotel was just perfect for our stay and so relaxing

Outstanding staff. Flora, Flora, Barbara, Maggie.

An amazing hotel with exceptional service! The staff went above and beyond to make our stay special. They even upgraded our room since a better one was available, and when we had an early flight, they graciously served us breakfast at 5:30 AM. The hotel itself is beautiful, small, intimate, and full of charm. Truly a fantastic experience!

Everything was outstanding, your hotel is perfect! What stood out the most was your staff. They are so kind and attentive!

Todo el staff es maravilloso, nos mimaron muchisimo!

Nos encantó el hotel, la decoración, los detalles y, sobre todo, la maravillosa atención de todos los empleados del hotel. Nos llevamos un recuerdo fantástico

Staff were very friendly. Food was delicious. Thank you to Juan for helping us with our luggage!

Los detalles son lo que más destaca independientemente de la vista al lago... cosas como la recepción, la rotación de los libros que están disponibles en la habitación y la galería, la vajilla para el desayuno, el esmero en la atención hacen que como huéspedes te sientas verdaderamente cuidado y valorado. Cada rincón de este lugar está pensado para ofrecer confort y un toque personal que se aprecia. Desde el momento en que llegamos, la cálida bienvenida del personal nos hizo sentir como en casa. La selección de libros en la habitación fue un deleite inesperado, y cambiarlos todos los días nos mantuvo siempre entretenidos y curiosos por descubrir algo nuevo. Además, disfrutar de un desayuno con vajilla cuidadosamente elegida añade un toque especial a la mañana. La atención al detalle y el servicio atento realmente hacen una diferencia. Cada solicitud fue atendida con una sonrisa y una disposición que superó nuestras expectativas. La combinación de una hermosa vista al lago y todas esta

The staff is top notch. Polite and Kind throughout.

When I stepped into the Los Ponchos, relief and calm swept over me. The boutique hotel is charming, beautiful, streaming with lovely light, smelling like fresh lavender and herbs. Every sense is taken into consideration and cared for. From the front desk, Barbara to the suitcase/heater service, Manuel, the staff is dedicated, kind, and genuinely thoughtful. Our breakfast was amazing, served on heirloom china, delivered with thoughtfulness, and every bite delicious. I can’t thank the Hotel enough for our stay. I wish I could live there! It is a gift to have found.

Estuvieron siempre súper atentos a nuestros pedidos. Nos encantó la limonada de lavanda al llegar. Gracias!

Excelente! Un placer habernos alojado en este hotel tan acogedor, cómodo y divinamente decorado. El personal todo de excelencia. Volvería sin dudarlo!

The staff is excellent - so friendly and helpful!

We had the most amazing stay! The hotel is so cute and clean, and we loved the breakfasts and dinner we ate one night! The service was spectacular!

the staff was very attentive and helpful, they were great! breakfast was a treat every day and lunch and dinner options were good as well.

Todo fue excelente. El personal es súper amable y siempre dispuesto. El hotel es bellísimo y su decoración es espectacular. La comida estuvo excelente también. Seguramente volveremos a visitarlos. Felicitaciones a todo el equipo!

El desayuno, excelente.

Staff are fantastic!

Todo Super, nosotros gustaria mucho el Hotel y la atencion de el Staff

Muy atentos y cálidos todos! Nos encantó.

Friendly, helpful and efficient staff - both at reception and in the restaurant area. Nothing was too much trouble for them. Beautiful hotel, lovely gardens, excellent rooms and furnishings.

We loved our stay with Los Ponchos - the staff are very professional and warm. That makes all the difference! We also loved the cozy warm atmosphere of the hotel. The dining experience was excellent - the charm of the dining tables outside the bedrooms, the china dishes, the pleasant staff and the very good food.

We had the most amazing stay thank you all very much ❤️

Muchas gracias! Fue una linda experiencia

very helpful staff

Outstanding Service! Attentive and very helpful staff. Excellent location. Hotel arranged tours was excellent. Hotel restaurant food excellent. An outstanding hotel to stay in El Calafate!

La experiencia fue fantástica. La atención de todos nos hizo sentir como en casa. Esperamos volver pronto!

La atencion de la gente un recontra 10

Bueno, la onda de todo el equipo en los ponchos - espectacular. Yo he sido en muchas lugares y aca en los ponchos realmente muy special, autentico - muy, muy amables todos. Yo perdonñmente pasé una tiempo muy bueno, me cuiden como familia, como intimo amigo. ustedes estan afectuosa y pensativo todo el tiempo. todos. y ademas el estilo / diseño de la casa, los libros, tejidos. me encanta. Los detalles tambien - diferente ceramicos en la mañanas, buen gusto. Tomando maté con yerbera lindo, maté, termo con cuero - un dulce acompañarlos - no puede set mejor onda, servicio, onda. muchisima gracias

Everything are exceptional. Thank you for your hospitality

Beautiful inn with truly exceptional staff. We felt as though we were amongst family; a warm and welcoming environment. The attention to detail is outstanding. No need was overlooked! This stay left a lasting impression.

The man covering reception in the afternoon/evening was excellent - really helpful with advice and our arrangements, and really made our stay special.

Destaco la atención del personal, y calidez del lugar

One of my favorite places I have ever stayed. The staff were so attentive and I felt like I was at home. The interior design of the place is beautiful and I felt inspired!